Live counts by entrance
Checked in, remaining, and arrivals per ten minutes. Move a volunteer before the queue forms.
Ticket scanning
Doors open. Signal gone. Still scanning.
An installable scanner for any phone or tablet. Download the event before doors, scan all night with no connection at all, and sync the moment the signal comes back.
OfflineFull validation with no signal
ResultColour, words and a buzz
DevicesApprove, assign and revoke remotely
Gate B · Device 07Offline · synced 18:58
Valid
Adult · Weekend pass · Gate B
Every result, in words
Never just a colour.
Each outcome has its own colour, its own label and its own vibration, so a volunteer at a dark gate knows in a glance and a buzz. Here is the full set.
- ValidAdmit
- Already usedShows the original scan
- InvalidNot a ticket for this event
- Wrong dayValid on a different date
- Wrong entrance or zonePoints to the right gate
- Refunded or voidedCredential cancelled
- Transferred or replacedOld code no longer valid
- Not in downloaded dataSold after last sync — re-sync
- Manual reviewHand to the door manager
Before doors
Five minutes of set-up. Then it just works.
Devices are registered and approved, so a stolen phone can be cut off remotely and a stranger can’t open a scanner on your event. The whole sequence is designed to be done by a volunteer in the car park.
- 01
Open the link on the phone
The scanner installs from a link — no app store, no account. Works on iPhone and Android, phone or tablet.
- 02
Register the device
The phone gets a name (“Main gate 2”) and asks to join your organisation.
- 03
Door manager approves
One tap in the dashboard. Approval can be pulled at any time, from anywhere.
- 04
Assign event and entrance
Choose the fixture or festival day and the gate this device is standing at. Zone rules follow automatically.
- 05
Download and scan
The event data is encrypted on the device with a version stamp. Scan online or offline — it’s the same button.
Offline, honestly
Signed tickets, checked on the phone.
Each QR code carries a signed credential the scanner can verify locally, against the event data it downloaded. No round-trip to a server means no waiting and no spinner — online or off.
- Scans are stored locally and synced in the background
- Last-sync time and an offline badge are always on screen
- Local data expires automatically after the event
- Two devices offline at once? See the note below.
The honest limitation. If two devices are both offline, each could accept the same ticket once before they reconnect. When they sync, Ticead flags the conflict to the door manager with both scan times and devices. We’d rather tell you this than pretend it away.
For door managers
See every gate from one screen.
Revoke a lost device
One tap and that phone can’t scan or see anything. Its local data is wiped on next contact.
Reverse a check-in
Scanned the wrong ticket? Reverse it with permission. Every reversal and override is audited.
Emergency entrance pack
A printable list of codes and names, generated before doors, for the night everything else fails.
Operators see only what they need
A volunteer’s phone is not a database.
Scanner operators get ticket validity, ticket type and — only where the organiser requires names — the attendee name. No emails, no payment details, no order history.
- Local data is encrypted and expires after the event
- Search is limited to the fields you permit
- Operators can’t issue refunds or edit orders
- Every scan is attributed to a device and an entrance
Scanning questions
Straight answers.
Do volunteers need to download an app?
No. The scanner is an installable web app: open a link, add it to the home screen and it behaves like an app — including offline. It works on iPhone and Android.
What if someone screenshots a ticket and shares it?
The first scan admits, the second shows Already used with the time and gate of the first. If the ticket has been transferred, the old code shows Transferred and doesn’t admit at all.
Can we use a proper barcode scanner instead of phones?
Phones and tablets are what most clubs and festivals have to hand, so the scanner is built for their cameras first. Manual code entry works with any keyboard-style scanner too.
How big an event can it handle?
The downloaded dataset is designed for large festivals — tens of thousands of tickets — while keeping scans instant. Sync at opening time is part of our load testing before any high-demand event.
Scanning
Every scanner in your pocket is already yours.
The scanner comes with every event. No extra hardware, no extra fee.